Shopping Square used to be called Auction Express & was originally one of Ebay Australia’s biggest sellers. Shopping Square itself has been around since early 2007 & is going from strength to strength in the Discount Shopping realm of Australia. Product Categories range from Laptops & Computer Supplies, Electrical Goods, MP3 Players & Homewares. What we love about Shopping Square:
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[...] Electronics Rate this Shop: Loading … Website URL: http://www.dinosaurdeals.com.au Similar to Shopping Square, Dinosaur Deals also originally started out as an Ebay Powerseller (with positive feedback into the [...]
TERRIBLE EXPERIENCE with Shopping Square. I ordered a PC, external USB HDD, and a spare Power Supply Unit (PSU). Paid immediately via Paypal.
1. Order not dispatched for almost 3 weeks with no notification of delay. PC ad said to ‘allow 4 days’.
2. Finally received PC and USB HDD after three weeks. No sign of PSU.
3. PC case was not as pictured in ad. Brand and model of graphics card differed from advertised specifications.
4. Responses to my queries about missing PSU have been:
a. “send a photo” - WHAT THE!? Send a photo of an item I didn’t receive??
b. “warehouse says it was sent” - Nice, call me a liar!
c. “we need proof” - so now it’s up to me to prove that their warehouse is incompetent before they’ll act?
So I still don’t have my spare PSU five weeks later. All this heartache for a $40 part. Will NEVER EVER deal with this company again.
Hey, I didn’t get to vote but it would have received a 2/10 from me. Only because their prices are pretty reasonable.
I agree with Zak - I will never use this company again.
I will be making a complaint with the the NSW Office of Fair Trade to try and protect other consumers http://www.fairtrading.nsw.gov.au/About_us/Online_services/Lodge_a_complaint.html
Terribe service - no phone or email contact allowed. Only a support ticket which in my case can take up to three days to respond to.
There website claims orders are dispatched within 1 business day - mine took over 1 week. I asked repeatedly for the order to be cancelled which they ignored and sent it anyway. Now they say to return it I have to pay a 10% restocking fee.
They have never answered my questions in the support tickets - they just give some standard answer. Definitely will not use this company again and I do not recommend this company at all. I am also going to contact the NSW Office of Fair Trade.